Privacy policy

This Privacy Policy describes how Mamota Creative (“we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit or make a purchase from https://mamotacreative.com (the “Site”), contact us, or otherwise interact with our business.

We respect your privacy and are committed to handling your personal information responsibly.

PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with our Site and services.

Device and Usage Information

When you visit our Site, certain information may be collected automatically, including your IP address, browser type, device information, time zone, cookie information, pages and products viewed, referring websites or search terms, and information about how you interact with the Site.

We refer to this as “Device Information.”

Order and Contact Information

When you place or attempt to place an order, we may collect information such as your name, billing address, shipping address, email address, phone number, purchased products, order details, and payment-related information.

Payment information is processed through the payment providers available at checkout. We do not necessarily receive or store complete payment card details.

We may also collect information you voluntarily provide when you contact us with questions, request assistance, inquire about a product, or communicate with us about an order.

We refer to information that identifies or could reasonably be associated with you as “Personal Information.”

HOW WE COLLECT PERSONAL INFORMATION

We collect information in several ways, including:

  • Directly from you when you place an order, complete a form, or contact us.

  • Automatically through our Site, cookies, and similar technologies.

  • From service providers that help us operate our online store, process payments, deliver orders, or provide other business services.

  • From other sources when permitted by applicable law.

HOW WE USE YOUR PERSONAL INFORMATION

We use Personal Information for legitimate business purposes, including:

  • Processing and fulfilling orders: To accept payments, prepare and ship purchases, provide order confirmations, and communicate shipping updates.

  • Customer service: To respond to questions, assist with orders, address damaged or incorrect items, and communicate with customers.

  • Fraud prevention and security: To identify, investigate, and help prevent potentially fraudulent, unauthorized, or suspicious transactions.

  • Operating and improving our Site: To maintain our store, understand how visitors use our website, and improve our products and customer experience.

  • Marketing and advertising: To send promotional communications or support advertising activities when permitted by law and consistent with your preferences.

  • Business and legal obligations: To maintain appropriate records, resolve disputes, enforce our policies, and comply with applicable laws.

You may unsubscribe from marketing emails by using the unsubscribe link included in those messages. You may continue to receive necessary transactional communications about orders or other business matters.

COOKIES AND SIMILAR TECHNOLOGIES

Our Site and service providers may use cookies, pixels, tags, web beacons, and similar technologies.

These technologies may help operate our online store, remember preferences, maintain shopping-cart functionality, understand website traffic, measure performance, and support analytics or advertising where enabled.

You can manage certain cookies through your browser settings. Depending on your location and the features available on our Site, you may also have additional privacy choices for cookies, analytics, or advertising technologies.

Disabling certain cookies may affect the functionality of some parts of our Site.

HOW WE SHARE YOUR PERSONAL INFORMATION

We may share Personal Information with third parties when necessary to operate our business and provide our services. These parties may include:

  • Shopify: Our e-commerce platform, which helps us operate our online store.

  • Payment providers: Companies that securely process payments and help prevent fraud.

  • Shipping and delivery providers: Companies that help deliver your purchases.

  • Technology and service providers: Providers that support website operations, customer communications, analytics, security, or other business functions.

  • Marketing and advertising providers: Where these services are used and permitted, providers that help us measure or deliver marketing and advertising.

We may also disclose Personal Information when reasonably necessary to comply with applicable laws, respond to lawful requests, protect our rights or the safety of others, investigate fraud, resolve disputes, or support a business transfer such as a merger or sale of assets.

Depending on the services and settings used on our Site, certain disclosures for analytics or advertising may be considered “sharing,” “targeted advertising,” or similar activities under applicable privacy laws.

We do not promise that Personal Information is never shared with third parties. We seek to use information in ways consistent with this Privacy Policy and applicable legal requirements.

DATA RETENTION

We retain Personal Information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, prevent fraud, resolve disputes, and comply with applicable legal obligations.

If you request the deletion of your Personal Information, we will review your request and delete information where appropriate and legally permitted. Certain information may need to be retained when required by law or for legitimate business purposes.

YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live, you may have certain rights regarding your Personal Information. These rights may include requesting access to, correction of, or deletion of certain information, or opting out of certain targeted advertising or data-sharing activities.

You may also have the right to appeal a decision about a privacy request where applicable law provides that right.

To exercise an applicable privacy right, ask a question, or make a privacy complaint, contact us using the information in the Contact Us section below. We may need to verify your identity before processing certain requests.

You may unsubscribe from promotional emails using the unsubscribe link provided in the email. You can also manage certain cookies through your browser settings and use any privacy controls made available on our Site.

We will handle privacy requests in accordance with applicable law.

THIRD-PARTY WEBSITES AND SERVICES

Our Site may contain links to third-party websites or services. These websites have their own privacy policies and practices, which we do not control.

We encourage you to review the privacy policies of any third-party websites you visit.

SECURITY OF YOUR INFORMATION

We use reasonable measures designed to protect Personal Information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

CHILDREN'S PRIVACY

Our Site is intended for a general audience and is not directed toward children. We do not knowingly collect Personal Information directly from children in a manner that violates applicable law.

If you believe a child has provided Personal Information to us inappropriately, please contact us so we can review the concern and take appropriate action.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, website features, service providers, or legal and regulatory requirements.

Any revised policy will be posted on this page with an updated revision date where appropriate. We encourage you to review this page periodically.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a privacy complaint or submit a privacy request, please contact Mamota Creative.

Email: info@mamotacreative.com

Phone: 732-637-9008

You may also contact us through our Contact Us page:
https://mamotacreative.com/pages/contact-us